Order & payments
Everything you need to know about placing an order and completing your payment is simple, clear and secure.
How to Place an Order
Ordering on TheDrops.eu is easy.
- Browse our webshop and select the product you want.
- Add it to your cart.
- Proceed to checkout and complete the payment.
Once your payment is confirmed, we’ll start processing your order.
Want to view previous purchases?
Log in to your account and go to My Account → Orders to see your full order history.
Payment Methods
We accept the following payment methods:
- Credit Card
- PayPal
- Instant Bank Transfer (Open Banking)
- iDeal (Netherlands only)
- Bancontact (Belgium only)
- Multibanco (Portugal only)
- Przelewy24 (Poland only)
- Manual Bank Transfer
- Cryptocurrencies
All payment methods are free of charge.
Paying with Cryptocurrency
We accept the following cryptocurrencies:
- Bitcoin
- Ethereum
- Tron
- Litecoin
- BNB
- USD-Tether (ERC-20)
- BUSD
Processing time
Payments via credit card, online bank transfers, e-wallets or crypto are usually processed automatically within minutes. Once completed, your order immediately moves into processing.
For manual bank transfers we check our bank account multiple times per day. As soon as we’ve received your payment, you’ll get a confirmation email and your order will move forward.
Please note: bank transfers can take longer depending on your bank.
Payment Issues
Failed Payment & DropPoints
If you used DropPoints for a discount, they are deducted immediately at checkout — even if the payment has not yet been completed.
If your payment fails:
- Your order will remain in Pending payment status.
- You can log into your account, selectthe order and complete the payment.
- Your DropPoint discount will still be applied.
If the payment is not completed within 4 hours, the order will automatically be cancelled and your DropPoints will be credited back to your account.
Need assistance or do you want to have your DropPoints credited quicker? Contact our support team and we’ll help you out!
Payment Declined
Payment declines can happen for several reasons, such as bank restrictions, card limits or automated security checks.
If your payment was declined, don’t worry: simply try again or contact us via Chat or WhatsApp. We’ll help you resolve it quickly.
Frequently Asked Questions
Can I get a receipt or invoice for my purchase?
After your order has been shipped, you will receive a PDF invoice in your email.
Do you support cash on delivery?
No, we don’t support this.
Is it safe to pay on TheDrops.eu?
Yes. We take all necessary steps to ensure your data is secure. Our payment providers are professional and trusted companies with strong track records in online payment security.
Can I place an order without creating an account?
Sure, but we recommend creating an account. You’ll instantly receive €2.50 in DropPoints, and after every order you’ll get 10% back in DropPoints. You can use those to save money on your next order of magic mushroom drops!
I paid, but my order still shows ‘Pending payment’. What should I do?
Some payment methods (like manual bank transfer) can take longer to process. If you paid with credit card, online bank transfer, e-wallet or crypto and the status doesn’t update within 15 minutes, contact support.