Shipping & delivery
Find your country below to view estimated delivery times, shipping costs, available carriers and pick-up points. All delivery times are shown in working days and may vary slightly during peak periods.
Shipping options and costs vary by destination country. The available carrier and costs for your order are always displayed during checkout. Once your order has been shipped, you will receive tracking details by email.
Delivery times, costs & options
Country | Delivery time* | Shipping costs | Carrier | Pickup Point Delivery |
|---|---|---|---|---|
Belgium | 1-2 business days | Free | PostNL | PostNL, DPD, UPS |
Czech Republic | 4-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
France | 3-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
Greece | 4-5 business days | € 5,99 – Free over € 100,- | GLS | GLS |
Hungary | 3-5 business days | € 5,99 – Free over € 100,- | GLS | GLS |
Italy | 4-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
Netherlands | 1-2 business days** | Free | PostNL | PostNL, GLS |
Poland | 2-4 business days | € 5,99 – Free over € 100,- | GLS | GLS |
Portugal | 3-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
Romania | 4-5 business days | € 5,99 – Free over € 100,- | GLS | GLS |
Slovakia | 4-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
Slovenia | 4-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
Spain | 3-5 business days | € 5,99 – Free over € 100,- | GLS | DPD, GLS |
Sweden | 4-5 business days | € 5,99 – Free over € 100,- | FedEx | Not available |
* Delivery time starts when parcel is picked up by the carrier
** If you need your order fast, PostNL Parcel and PostNL Pickup Point Delivery are more realiable compared to PostNL Mailbox parcels.
- Shipping to destinations such as the Canary Islands, Corsica, and the Italian islands may involve higher shipping fees of € 14,99. These costs are automatically calculated at checkout.
- Orders are picked and packed on business days before 22:00. If the carrier has already completed its daily collection, your parcel will be picked up on the next business day. Check Cut-off times below for more information.
Cut-off times
To ensure fast processing, orders are picked and packed on business days until 22:00. Orders placed before the daily cut-off time are usually collected by the carrier the same day. If the carrier has already completed its collection, your parcel will be picked up on the next business day.
Carrier | Cut-off / Pickup time |
|---|---|
DPD | Around 18:00 |
FedEx | Around 17:00 |
GLS | Around 17:00 |
PostNL | Around 22:00 |
Pick-Up Points
Yes, you can choose delivery to a local pick-up point in countries where the carrier supports this option. All available pick-up locations will be shown during checkout.
Please note: your parcel usually remains at the pick-up point for 7 days before it is returned to us.
Discreet Packaging
Your privacy matters.
All orders are shipped in plain, discreet packaging with no references to The Drops or the contents inside. So no logos, no product names, just a secure and neutral box.
Frequently Asked Questions
Do you ship to all European countries?
We ship to selected European countries. If your country is not listed in the table above, delivery may not currently be available.
What happens if my package is delayed?
Occasional delays can happen due to customs checks, local holidays, or courier workload. If your tracking hasn’t updated for several days, please contact our support team.
Can I change my shipping address after placing an order?
Address changes are only possible before the order has been shipped. Please contact support as soon as possible if you need to update your details.
Will I receive a tracking number?
Yes. Once your order has been shipped, you will automatically receive a tracking link by email. You can also track you order here.
Do you offer express shipping?
Express options may be available depending on your country and carrier. Available options will be visible during checkout.
Do you ship to parcel lockers or pickup points?
In some countries, delivery to parcel lockers or pickup locations is available. This depends on the carrier and will be shown during checkout.